Privacy Policy

Among the types of Personal Data that Neblo ("Application," "Service," or "Platform") collects, by itself or through third parties, there are: usage data; identifiers; contact information (such as name, email, phone number); company details (such as broker or carrier company name); shipment and logistics information (such as load details, rates, origin/destination); and cookies or other tracking technologies ("Trackers").

• Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using the Service.
• Unless specified otherwise, all Data requested by Neblo is mandatory, and failure to provide this Data may make it impossible for Neblo to provide its Services.
• In cases where this Application specifically states that some Data is not mandatory, Users are free not to provide such Data without consequences to the availability or functioning of the Service.
• Users who are uncertain about which Personal Data is mandatory are encouraged to contact the Owner.

Methods of Processing
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Data processing is carried out using computers and IT-enabled tools.

Place
Data is processed at the Owner's operating offices in the United States and in any other places where the parties involved in the processing are located.

Retention Time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

We use information for purposes including:

1. Providing Services – operating the Neblo platform, automating workflows, parsing load offers, and managing dashboards.
2. Improving Services – training and refining our AI models, enhancing features, analyzing usage patterns.
3. Communications – sending service updates, newsletters, or support messages.
4. Security & Fraud Prevention – verifying users, preventing unauthorized access, monitoring suspicious activity.
5. Compliance – meeting legal obligations and responding to regulatory requests.

We do not sell your personal information.

We may share information as follows:

• Service Providers – with cloud hosting providers, analytics vendors, AI infrastructure providers, and communication tools that help us operate.
• Business Partners – with integrated load boards, TMS systems, or third-party logistics platforms (only when authorized by you).
• Legal Requirements – if required by law, regulation, legal process, or governmental request.
• Business Transfers – in case of a merger, acquisition, financing, or sale of assets.

Neblo uses cookies and similar tracking technologies to ensure functionality, perform analytics, and support targeted advertising. More details are available in the Cookie Policy.

Users may exercise certain rights regarding their Data, including:

• Withdraw consent at any time.
• Object to processing of Data.
• Access their data.
• Request rectification of inaccurate Data.
• Restrict processing.
• Request erasure (“right to be forgotten”).
• Receive and transfer their Data to another controller (data portability).
• Lodge a complaint with a data protection authority.

For Users located in certain US states, additional rights may apply, such as the right to opt out of “sale” or “sharing” of Personal Data, the right to limit use of sensitive data, and the right to non-discrimination for exercising privacy rights.

Neblo reserves the right to update this Privacy Policy at any time. Users will be notified of changes by updating the “Effective Date” at the top and, where required, by direct communication.

Neblo, Inc.
Email: info@neblo.ai